Delete Account
Last updated: 2 October 2026
You can ask us to delete your PaperGenie account and its data at any time, whether you used the website or the app.
How to request deletion
- Email ankuragrawal61@gmail.com with the subject “Delete my PaperGenie account”, or call +91 77422 70531.
- Tell us the registered mobile number (or email for Google sign-in). We may confirm the request with a one-time password sent to that number.
- We delete the account within 30 days and confirm by email or SMS.
What is deleted
- Your profile (name, mobile number, email, profile picture).
- Your institute details, logos and watermarks, saved drafts and generated papers.
- Your access to paid plans (deleting the account ends any active plan; see the Refund Policy).
What we keep
Payment and invoice records are kept for the period required by tax and accounting laws (usually up to 8 years), and are not used for anything else.
Potential Tutorial (PaperGenie)
372, Gayatri Nagar-A, Maharani Farm, Durgapura, Jaipur, Rajasthan 302018, India
Phone: +91 77422 70531 · Email: ankuragrawal61@gmail.com
Support hours: Monday to Saturday, 8:00 AM to 8:00 PM (IST)
372, Gayatri Nagar-A, Maharani Farm, Durgapura, Jaipur, Rajasthan 302018, India
Phone: +91 77422 70531 · Email: ankuragrawal61@gmail.com
Support hours: Monday to Saturday, 8:00 AM to 8:00 PM (IST)